Professional Support

for Medical businesses

Cold Calling, Customer Service, and Virtual Assistance tailored to the healthcare industry.

Medical Cold Calling

We specialize in reaching out to healthcare professionals and potential clients, helping you generate leads and build strong partnerships.

Medical Customer Service

We provide high-quality customer service solutions designed specifically for the medical field.

Virtual Assistance for Healthcare

Our VAs are trained to handle a variety of tasks crucial to running a medical practice.

Interested in our Services?

Contact us and book a call

Our Services

At Remote MD, we specialize in providing medical businesses with tailored solutions that enhance efficiency and patient care. Our services include Medical Cold Calling, Customer Service, and Virtual Assistance, all designed specifically for the healthcare industry. We understand the unique challenges that medical professionals face, and our team is trained in medical terminology, HIPAA compliance, and administrative best practices. Our mission is to help medical practices streamline operations, boost patient satisfaction, and generate new leads through our expert support services.

With Remote MD, you’re not just outsourcing tasks—you’re partnering with healthcare specialists who understand your industry and deliver reliable, high-quality support.

Medical Cold Calling

Our team of trained professionals specializes in cold calling for medical businesses, helping you connect with potential clients, healthcare providers, or medical institutions. We understand the nuances of medical sales and communication, allowing us to engage prospects effectively and professionally.

  • Lead Generation: We target healthcare professionals and medical institutions, providing a customized script that aligns with your business goals.
  • Appointment Setting: Our team schedules appointments with key decision-makers, allowing your sales team to focus on closing deals.
  • Follow-Ups: We handle follow-up calls to nurture leads, ensuring potential clients stay engaged with your services.

 

Medical Customer Support

We provide dedicated customer service solutions tailored to medical businesses. Our trained customer service representatives ensure smooth, professional interactions with your patients, handling everything from scheduling appointments to answering medical inquiries.

  • 24/7 Support: Our customer service teams are available around the clock, ensuring your patients receive timely responses, whether it’s via phone, email, or live chat.
  • Appointment Management: We handle scheduling, rescheduling, and reminders to reduce no-shows and ensure your practice runs smoothly.
  • Insurance Verification: Our team manages insurance inquiries, verifications, and claims support, freeing up your in-house staff to focus on patient care.
  • Patient Queries: We answer patient inquiries about services, medications, or procedures, ensuring your patients receive accurate information.

Medical Virtual Assistants

Our Medical Virtual Assistants (VAs) are healthcare-trained professionals who handle various administrative and operational tasks remotely, helping you reduce overhead costs and increase efficiency.

  • Medical Data Entry & Records Management: Our VAs manage your electronic medical records (EMR), ensuring accurate patient data entry, updates, and compliance with medical standards.
  • Insurance Claims & Billing: Our VAs handle insurance claim submissions, billing, and follow-up with insurance providers to ensure timely payments.
  • Administrative Support: From managing your calendar to handling emails and document preparation, our VAs take care of the routine tasks that can slow down your workflow.
  • Telemedicine Support: Assist with scheduling, managing, and organizing telehealth appointments, ensuring a smooth experience for both patients and doctors.

What Our Clients Say About Us

After hiring with HRMDSP our DSP was able to increase efficiency exponentially. The HR employees are extremely helpful in dealing with daily troublesome tasks. This allowed me to focus on my daily operation and growing my DSP.

    Sherif Mohamed
    Sherif Mohamed

    OnPoint logistics DSP

    Using HRMDSPs dispatching, HR, and recruitment services have allowed me to focus on daily efficiency in my DSP! We currently have 3 employees with HRMDSP which is saving us about $60,000 yearly.

      Yasmeen Gadallah
      Yasmeen Gadallah

      Smiles Delivery DSP

      As a DSP manager I have had to do a lot of tedious tasks that would take me away from my managerial duties. HRMDSP have been able to take care of these services at a low cost which has helped our DSP tend other tasks.

        Jose Alvarez

        DSP Manager

        Frequently Asked Questions

        Interested in our services?

        Contact us and book a call