Professional Support
for Medical businesses
Cold Calling, Customer Service, and Virtual Assistance tailored to the healthcare industry.
Medical Cold Calling
We specialize in reaching out to healthcare professionals and potential clients, helping you generate leads and build strong partnerships.
Medical Customer Service
We provide high-quality customer service solutions designed specifically for the medical field.
Virtual Assistance for Healthcare
Our VAs are trained to handle a variety of tasks crucial to running a medical practice.
Interested in our Services?
Contact us and book a call
Our Services
At Remote MD, we specialize in providing medical businesses with tailored solutions that enhance efficiency and patient care. Our services include Medical Cold Calling, Customer Service, and Virtual Assistance, all designed specifically for the healthcare industry. We understand the unique challenges that medical professionals face, and our team is trained in medical terminology, HIPAA compliance, and administrative best practices. Our mission is to help medical practices streamline operations, boost patient satisfaction, and generate new leads through our expert support services.
With Remote MD, you’re not just outsourcing tasks—you’re partnering with healthcare specialists who understand your industry and deliver reliable, high-quality support.


Medical Cold Calling
Our team of trained professionals specializes in cold calling for medical businesses, helping you connect with potential clients, healthcare providers, or medical institutions. We understand the nuances of medical sales and communication, allowing us to engage prospects effectively and professionally.
- Lead Generation: We target healthcare professionals and medical institutions, providing a customized script that aligns with your business goals.
- Appointment Setting: Our team schedules appointments with key decision-makers, allowing your sales team to focus on closing deals.
- Follow-Ups: We handle follow-up calls to nurture leads, ensuring potential clients stay engaged with your services.



Medical Customer Support
We provide dedicated customer service solutions tailored to medical businesses. Our trained customer service representatives ensure smooth, professional interactions with your patients, handling everything from scheduling appointments to answering medical inquiries.
- 24/7 Support: Our customer service teams are available around the clock, ensuring your patients receive timely responses, whether it’s via phone, email, or live chat.
- Appointment Management: We handle scheduling, rescheduling, and reminders to reduce no-shows and ensure your practice runs smoothly.
- Insurance Verification: Our team manages insurance inquiries, verifications, and claims support, freeing up your in-house staff to focus on patient care.
- Patient Queries: We answer patient inquiries about services, medications, or procedures, ensuring your patients receive accurate information.

Medical Virtual Assistants
Our Medical Virtual Assistants (VAs) are healthcare-trained professionals who handle various administrative and operational tasks remotely, helping you reduce overhead costs and increase efficiency.
- Medical Data Entry & Records Management: Our VAs manage your electronic medical records (EMR), ensuring accurate patient data entry, updates, and compliance with medical standards.
- Insurance Claims & Billing: Our VAs handle insurance claim submissions, billing, and follow-up with insurance providers to ensure timely payments.
- Administrative Support: From managing your calendar to handling emails and document preparation, our VAs take care of the routine tasks that can slow down your workflow.
- Telemedicine Support: Assist with scheduling, managing, and organizing telehealth appointments, ensuring a smooth experience for both patients and doctors.

What Our Clients Say About Us

OnPoint logistics DSP
Using HRMDSPs dispatching, HR, and recruitment services have allowed me to focus on daily efficiency in my DSP! We currently have 3 employees with HRMDSP which is saving us about $60,000 yearly.

Smiles Delivery DSP
As a DSP manager I have had to do a lot of tedious tasks that would take me away from my managerial duties. HRMDSP have been able to take care of these services at a low cost which has helped our DSP tend other tasks.
DSP Manager
Frequently Asked Questions
We specialize in Medical Cold Calling, Customer Service for Medical Companies, and Virtual Assistance. Our team helps medical practices generate leads, manage patient inquiries, and streamline administrative tasks.
Our trained agents make outbound calls to healthcare providers and potential clients on your behalf. We follow a custom script designed to generate leads, set appointments, and follow up on inquiries, helping you grow your practice.
Yes, all of our services are fully HIPAA-compliant. We prioritize patient confidentiality and ensure that all customer interactions and data management meet strict healthcare regulations.
Absolutely. Our Medical Virtual Assistants are trained to manage insurance claims, including submission, follow-up, and processing, to ensure timely payments and reduce administrative burdens on your team.
Simply schedule a free consultation with us! We’ll discuss your needs and match you with the right team of professionals to help you optimize your operations.
Interested in our services?
Contact us and book a call
After hiring with HRMDSP our DSP was able to increase efficiency exponentially. The HR employees are extremely helpful in dealing with daily troublesome tasks. This allowed me to focus on my daily operation and growing my DSP.